Privacy policy

This Privacy Policy explains how SIMPLE FINDS ("we," "us," or "our") collects, uses, stores, and shares your personal information when you visit or make a purchase from our website. By using our store, you agree to the practices described here.

Data controller: SIMPLE FINDS
Address: 31 BLACKHALL PLACE, DUBLIN, IRELAND
Tax ID: 93-22-80
Email: contact@simplefinds-store.com

1. Information We Collect

Information you provide to us:

  • Name, email address, phone number
  • Billing and shipping addresses
  • Order details and communication history
  • Account information, if you create an account
  • Information you submit through contact forms or newsletter sign-ups

Information collected automatically:

  • IP address, browser type, device type, and operating system
  • Pages viewed, time spent on the site, and referring websites
  • Cookies and similar technologies (see Section 4)

Payment information: Payments are processed by secure third-party payment providers. We do not store your full credit card details on our servers.

2. How and Why We Use Your Information

We use your personal data to:

  • Process and fulfill your orders, and send order confirmations and shipping updates
  • Provide customer support and respond to your inquiries
  • Prevent fraud and keep our store secure
  • Improve our website, products, and customer experience
  • Send marketing emails about products and offers, only where you have opted in (you can unsubscribe at any time)
  • Comply with legal and tax obligations

Legal bases (for users in the EU/EEA): performance of a contract, compliance with legal obligations, our legitimate interests (such as security and service improvement), and your consent (such as for marketing and non-essential cookies).

3. How We Store and Protect Your Data

Our store is hosted on Shopify, which provides secure infrastructure for e-commerce data. We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration, including SSL/TLS encryption and restricted access to personal data.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law (for example, for tax and accounting records).

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep items in your shopping cart
  • Remember your preferences
  • Analyze website traffic and performance
  • Measure the effectiveness of advertising

You can control or delete cookies through your browser settings. Disabling some cookies may affect how the website works. Where required by law, we will ask for your consent before using non-essential cookies.

5. Sharing Your Information with Third Parties

We do not sell your personal data. We share it only with trusted partners who help us run our business, such as:

  • Shopify (e-commerce platform)
  • Payment processors
  • Shipping and logistics providers
  • Analytics and advertising providers (such as Google Analytics or Meta, if used)
  • Email marketing providers

These providers may only use your data to perform services for us and are required to protect it. We may also disclose information when required by law, to respond to legal requests, or to protect our rights, customers, and property.

6. International Data Transfers

Your information may be transferred to and processed in countries outside your own, including outside the European Economic Area. Where this happens, we take steps to ensure appropriate safeguards are in place, such as standard contractual clauses.

7. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your personal data ("right to be forgotten")
  • Restrict or object to certain processing
  • Data portability (receive your data in a common format)
  • Withdraw consent at any time, where processing is based on consent
  • Opt out of marketing by clicking "unsubscribe" in any email

To exercise these rights, email us at contact@simplefinds-store.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority. In Ireland, this is the Data Protection Commission (DPC): https://www.dataprotection.ie

8. Children's Privacy

Our store is not intended for children under 16, and we do not knowingly collect their personal data. If you believe a child has provided us with information, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the "Last updated" date will be revised.

10. Contact Us

For any privacy-related questions or requests:

SIMPLE FINDS
Email: contact@simplefinds-store.com
Address: 31 BLACKHALL PLACE, DUBLIN, IRELAND